How to Cancel WordPress Hosting With WP Engine
There is one scenario that every blog owner faces at one point or the other – wanting to cancel their hosting with a company. You don’t need to be a business or blog owner to understand the frustration of paying for something that you don’t want to keep using. In this article, you will discover the different methods that you can use to cancel WordPress hosting with WP Engine.
Cancel Directly From Your Account
If you have access to the dashboard area of your WP Engine account, you can cancel the hosting directly from there. To do this, click on the Settings icon at the top right of your screen. Then, look for the Direct Web link under the Services heading. When you click on this link, you will be taken to the billing page for your account. From here, you can proceed to cancel the service. Follow the onscreen instructions carefully, and you should have no trouble completing the cancellation process successfully.
Contact Customer Support
Another way to cancel WordPress hosting with WP Engine is to contact the company’s customer support team. You can do this by clicking on the Get Help icon at the top right of your account dashboard. Then, you will need to enter your email address and phone number and click the Subscribe button. You will then receive a confirmation email from the company. After that, you can contact customer support with the following information:
- Your full name
- The email address you used to sign up for the service (not a general account email)
- What you want to cancel (WordPress hosting in our example)
- How long you have had the service (minutes or months)
- The phone number you are calling from
- What type of device you are using (mobile, desktop, etc)
Based on the information you provide, the customer support team will be able to assist you with cancelling the service successfully.
Change Service Provider
If any of the above options don’t work for you, you can always change service providers and try again. It is important to keep in mind that you will need to have a new provider recognize your domain name before you can fully take advantage of the change. Changing service providers is one of the more complicated tasks when it comes to deactivating WordPress hosting, but it is also one of the most effective solutions. When you are ready to change service providers, simply log into your WP Engine account and click on the Settings icon. Then, click on the Change Service Provider button under the Domain heading. On the next page, you will need to enter the domain name that you want to register and confirm it by clicking the Create button. You can then fill out the rest of the required information and click the Continue button. You will be taken to a confirmation screen that will also allow you to download your personal data from the old provider. If you get stuck at any point during the process, you can contact the customer support team for assistance.
Contact Tech Support
Finally, if none of the above options work for you and you want to deactivate WordPress hosting with the fastest track possible, you can contact the company’s technical support team. To do this, click on the Get Help icon at the top right of your account dashboard. Then, you will need to enter your email address and phone number and click the Subscribe button. You will receive a confirmation email from the company, and then you can contact technical support with the following information:
- Your full name
- The email address you used to sign up for the service (not a general account email)
- What you want to cancel (WordPress hosting in our example)
- How long you have had the service (minutes or months)
- The phone number you are calling from
- What type of device you are using (mobile, desktop, etc)
Based on the information you provide, the technical support team will be able to assist you with cancelling the service successfully.
Hopefully, one of the above options will be able to help you out with your WordPress hosting problem. If not, you can search for other solutions on the internet or contact the technical support team for assistance. We wish you the best of luck.