How to Contact WordPress About Hosting

In case you’re curious, you can contact WordPress about hosting issues through a variety of channels.

You can contact them through their website:

  • FAQ – Frequently Asked Questions
  • Contact Us
  • Privacy Policy
  • Terms of Service
  • Blog
  • Twitter
  • Google+
  • Facebook
  • Pinterest
  • Instagram
  • Youtube

You can also contact them through email:

  • info@Wordpress.com
  • support@Wordpress.com

You can find the email addresses for each of these contacts through the links at the bottom of their website. If you have any other questions regarding their services, please feel free to contact them directly at (the email addresses shown above).

WordPress Support Chat

If you’re contacting them directly, it’s usually because you’re experiencing an issue. In that case, you may want to try their support chat. You can access it by visiting their website and clicking the Support link at the bottom of the page.

You may want to try their paid version if you’re experiencing an exceptionally high volume of support requests. It’s also great for when you need to contact them because they have an answer for your predicament.

A Word From The Community

Forum discussion is great, but sometimes you need answers. If that’s the case, you can post in the forums at WordPress.com. You’ll get responses from experienced users who are more than happy to help you.

You can also visit the various community-focused blogs that are hosted on WordPress.com to get your questions answered. For example, you can visit Sophie Houde’s blog, The Ultimate Blogger to see if she can help answer your questions regarding blogging topics. Or you can visit Ryan Boudreaux’s blog, Learn How to Code, to see if he can help answer your questions about website development and design topics.

WordPress.com Contact Form

On the other hand, if you’d rather not write a long letter or make a voice call, you can always use their contact form. To do this, visit their website and click the Contact Us button at the bottom of the page. You’ll see a form with all the necessary information. Simply fill it out and submit.

One nice thing about this form is that you don’t have to write a lot. Just a few sentences will do. And who knows, maybe they’ll even edit your work and publish it under their “Contact Us” heading on their website. Though maybe not. You should use this form only if you’re experiencing an exceptionally high volume of support requests because they can edit your work before publishing it.

Phone Support

If none of the above methods work for you, you can always try their phone support. To do this, visit their website and click the Help link at the bottom of the page. You’ll see a phone number with a button to click to speak with a representative. Simply click the button and follow the conversation prompts.

This way of contacting them is nice because it’s more personal. You’re not just sending a letter or email. You’re actually communicating with a real person. Though a lot of times those personal interactions can lead to misunderstandings. So, use this option with caution.

Live Support

Finally, if all else fails and you need an answer right away, you can always contact them through their live support chat. Simply visit their website and click the Live Chat button at the bottom of the page. You’ll see buttons for English, German, and French. Simply choose the option that you’re most comfortable with and proceed to speak with a real person. You may want to start by stating your case and problem and then ask your question. Someone will respond shortly, and you’ll get your answer.

If you’re searching for a place to host your blog, you’ll come across a variety of services. Some are free and some are paid. Some offer shared hosting and some offer dedicated hosting. Some offer different amounts of storage and bandwidth. It’s important to understand the differences in order to make the right choice for your needs.