How to Fix a \”WP Admin\” Problem with Godaddy

Many WordPress users have been upset after their site suddenly stopped working one day. They logged in to find that their site was down with this error message:

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“An undefined index was encountered while trying to access the WordPress admin area, this usually indicates a problem with the server setup. For security reasons, WordPress refuses to load portions of the backend without a valid login (hence the # sign above). If you are unable to log into the WordPress admin area, try refreshing the page or resetting your password using the directions below.”

It’s always a bummer when your WordPress website stops working, especially since there are usually a few different things that can go wrong. You can start by refreshing the page to make sure that you’re not accidentally hitting the back button instead of the forward button. Then, try logging in to your WordPress account and seeing if anything is different. If not, try going through the admin area steps again to see if that will help. Sometimes, a corrupted.htaccess file can cause issues when trying to access the admin area.

If none of that worked, try checking with the web host to see if they can help. Sometimes, issues like this are a problem with the server or the account. Regardless, your website will be down until you can figure out the issue.

Login To Your WordPress Account And Check For Any Issues

When you first set up your WordPress website, you should have received an email from WordPress with instructions on how to set up your user account. If you can’t find that email, you can log in to your WordPress account and check your emails, as they will contain important information related to the setup of your site. 

First, log in to your WordPress account and go to settings. You can also use this screen to make any needed adjustments to your account, such as changing your password or email, if you suspect that something may have happened. 

Now, you’ll want to go to dashboard to see if there are any issues with your site. If everything is working properly, you should see a screen like this:

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“Congratulations! You’re live! You can now begin adding content and setting up plugins to customize your site.”

If you don’t see that, then try going to dashboard again and make sure you’re logged in. Sometimes, it takes a bit for the dashboard to load. If you still can’t access it, then try clearing your browser’s cache or using a different browser.

Reset Your Password To The WordPress Admin Area

If you’ve checked the previous steps and you’re still unable to log in to your admin area, then try resetting your password. This will ensure that you’re not having any problems with your login information and can get back to working on making your site wonderful. 

You can follow these instructions: 

  • Click the Forgot password link at the bottom of your email from WordPress.
  • Enter your email address and click Send password reset email
  • You’ll receive an email from WordPress with a link to reset your password. 
  • Click the Reset password link in the email.
  • Enter your new password twice and click Change password
  • You’ll then be back at the login screen.

As you can see, it’s fairly easy to reset your password if you run into trouble, especially since you’re already in the process of fixing the issue. 

Check For Unexpected Changes To Your WordPress Settings

If you’ve followed all of the steps up to this point and still can’t get into the WordPress admin area, then it’s time to go through your settings one more time to make sure that there are no problems. This is important because it would be a shame to discover that something unexpected changed after you followed all of the instructions to the letter. 

There are a few settings that you can check, but if you run into any problems, it will be easier to narrow it down to a few settings that you can change to fix the issue. Here’s a short list of the settings to check, but you should go through this list carefully and make sure that everything is set to the way that it should be:

  • SiteName: This is the name that will be displayed on your site. If you haven’t registered a domain name yet, then you can use a free website name through a service like Google Domains.
  • SiteUrl: This is the address that will be used to direct people to your site. Once again, if you haven’t registered a domain name yet, then you can use a free website name through a service like Google Domains.
  • Theme: This is the theme that will be used to design your site. You can choose from a variety of free and premium WordPress themes at WordPress.org. 
  • Language: This is the language that will be used throughout your site. You can choose from a variety of languages at WordPress.org, including English, Spanish, and Polish. 
  • Time: This sets the time zone that your site will be in. You’ll need to allow for plenty of time for translations and formatting if you set this value to one of the numerous time zones. 
  • Avatar: This is the profile picture that will be used for your WordPress site. 
  • Header: This is the header type and style that will be used for your site. You can choose from a variety of styles and types of headers at WordPress.org. 
  • Meta: This is a short description of your site that will be used in search engine results. You can choose from a variety of metas at WordPress.org. 
  • Follow: This decides whether or not your site will be displayed on social media platforms like Twitter and Facebook.
  • WPLANG: This stands for the Language field on the WordPress login screen and decides what language your site will be displayed in when someone logs in from a different country.
  • WPTime: This is similar to the Time setting but applies only to the WordPress login screen and can be used to change the display language of dates, times, and other date-related elements.
  • Use Google Fonts (experts only): This decides whether or not to use Google Fonts for the text on your site. You’ll need to have an expert look at your site to determine if this is the right setting for you.

After you make any needed adjustments, it’s time to try accessing the WordPress admin area again. If you get this far and still can’t log in, then try contacting the web host. Sometimes, these kinds of issues can be fixed with a bit of technical support.

Check For Errors On The Server

This is a step that you can take on your own without relying on anyone else, but it’s still good to know that there’s someone you can turn to for help if you run into problems. 

Sometimes, these types of errors can be fixed with a bit of server knowledge, but it’s still good to know that there’s someone you can turn to for help if you run into problems. 

Usually, this kind of issue can be fixed by running a couple of different commands in order to restore proper communication between your computer and your server. 

Here’s a short list of the things that you can do to check for errors on your server: