Scroll Down Doesn’t Work on My WordPress Website
Last week I received an email from a reader who was having issues with their WordPress website not working as it should. Since then I have tested the issue on over 20 different websites using various plugins and the issue remained. In this article I will walk you through how I discovered the root cause of the problem and how you can fix it.
My Website Has Too Many Plugins
The first thing I did was to look at the plugins that were installed on the website to see if there were any conflicts. Since the issue was still there after removing all the plugins, I knew there had to be something else causing it. After some quick Googling, I discovered that a common cause of this kind of issue is the overuse of plugins which cause performance issues and overload the server. To fix this, I disabled all the plugins on the website and after 30 minutes the issue was gone. As you can imagine, this took a lot of time.
Nowadays plugins are a great way to extend a website’s functionality. However, as great as plugins are, they can also be a huge headache if used incorrectly. Be sure to review the plugin documentation before implementing any changes. If you are not sure how to use a plugin or what changes to make to make it work better, ask the developer for help. The more you know, the fewer issues you will have in the future.
Disabling Plugins One By One Did Not Work
After a while of trying to figure out what was causing the issue, I remembered that after installing a new theme, the site was acting strange. Therefore, I thought it might be related to the theme I installed. To test this theory, I switched back to the original theme and the issue still occurred. Next, I tested it with one of the most popular WordPress plugins, the All in One Schema plugin, and the issue still happened. This is when I knew for sure that the theme was not the root of the problem.
When you find yourself in a situation like this, it’s a good idea to try disabling plugins one at a time to see if you can figure out which one is causing the problem. To do this, navigate to
Then, click on the plugins tab on the left side of the screen. This will display all the plugins that are currently installed on your site. You can also find this button in the dashboard menu of your WordPress installation.
Here you can see all the plugins that are currently enabled on my website. You can see that there are several different plugins that could be the root of the problem. To figure out which one is causing the issue, I disabled each plugin one by one and after a while, the website started performing as it should again.
It’s Time To Upgrade To A More Modern Platform
Even though I was able to solve the problem on my website, I was still not certain as to what was causing it. All of the WordPress websites I tested had a lot of issues and almost all of them were running on an outdated version of the platform. This, in turn, made me wonder if it was time to upgrade to a more modern platform like WordPress 5 or 7.
On most websites, the performance of the site degrades as the platform version increases. This is because as the version increases, the site becomes more and more crippled by the incompatibility between the plugins and the new version. While I was able to solve the issue on my website by upgrading to WordPress 5.3, anyone running on an older version of the platform will have the same issue.
To prevent this from happening, it is a good idea to purchase web hosting that is compatible with WordPress 5. To do this, visit the WordPress website and look for the orange button that says Get Started. When you click this button, you will be taken to the WordPress hosting section of the shop. Here you can purchase web hosting that is compatible with WordPress 5. To find out the current status of your WordPress installation, visit the WordPress status page from your dashboard. If you are running an older version of WordPress, it is recommended to download and install a fresh copy of the platform along with all its plugins.
The Simple Solution
After all this trouble, it was time for me to give the issue up as lost cause. However, before I gave up, I had one more idea. Since the issue was still there even after disabling all the plugins, I thought maybe it was a problem with one of the themes I was using. To test this theory, I created a new WordPress installation using the Twenty Two Free theme and the issue still occurred. This was when I knew for sure that the theme was the root of the problem. Now I was just waiting for the right time to change the theme.
If you are using an older version of WordPress with the Twenty Two theme, then it’s a good idea to switch to a newer version of the theme. If you are using the Twenty Twenty theme on a newer version of WordPress, then it’s a good idea to switch to an older version of the platform.
Hopefully, this article will help you prevent WordPress performance issues in the future by keeping in mind a few things.